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Orders & Returns

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Is it safe to buy dresses online from Madison Avenue Boutique?
Yes. Our website uses secure, encrypted checkout technology to ensure your personal and payment information is protected at all times. You can shop with confidence knowing your privacy and security are our priority.
Can I see a size guide or measurement chart before buying a dress?
Yes. Size information is available on each product page to help you find the best fit. If you have additional sizing questions, our team is happy to assist before you place your order.
When will my order be delivered?
Orders are processed within standard fulfillment times. Once your order ships, you’ll receive tracking information so you can follow your delivery.
Do you offer free shipping?
Yes. We offer free shipping on orders over $300. Shipping options and eligibility will be displayed at checkout.
Do you ship internationally or to P.O. Boxes?
At this time, we do not ship internationally or to P.O. Boxes. Orders must be shipped to a valid U.S. street address.

Account & Payment

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Can I cancel or change my order after it has been placed?
Orders are processed quickly, so changes or cancellations cannot be guaranteed once an order has been submitted. If you need assistance, please contact us as soon as possible and we’ll do our best to help.
What is your return and exchange policy?
We currently offer exchanges only on eligible merchandise. Exchange requests must be initiated within 15 days of receiving your item. If an exchange is not completed, store credit will be issued. Customers are responsible for return shipping costs on all exchanges.
Are sale items eligible for return or exchange?
No. All sale items and intimate apparel are final sale and are not eligible for return, exchange, or store credit.
What payment methods do you accept?
We accept major credit cards and other secure payment methods available at checkout. All transactions are processed safely and securely.
Who can I contact if I have questions about my order?
If you need assistance, please reach out to our customer support team. We’re happy to help with orders, sizing, or general inquiries.

Need Help Choosing?

Not sure where to start? Explore our curated collections designed to fit every style, season, and occasion. From everyday essentials to statement pieces, Madison Avenue Boutique makes finding your next favorite effortless.

Get In Touch

11 S Main St Unit A, Berlin, MD 21811,